Pivota Merchant App — Help & Resources

Last updated: 2026-01-19

Quickstart

  1. Connect your store in the Pivota Merchant Portal → Integrations.
  2. Complete the authorization flow.
  3. Confirm the store shows as connected.
  4. Create or update a fulfillment with a tracking number in your store admin.
  5. Confirm the matching Pivota order shows shipped and displays a tracking number.

Self‑serve resources

Support

Email support@pivota.cc and include: merchant ID, store domain, approximate time of the issue, and any error message shown in the portal.