1
Demand
User intent appears across LLM and agent surfaces.
Execution model
How Pivota works
Pivota connects agent-native demand to merchant-native execution through a shared gateway across catalog, checkout, payment, and post-purchase systems.
The workflow runs from demand to discovery to execution to checkout to payment to measurement, while merchant systems stay in control.
Store platforms such as Shopify, Wix, WooCommerce, and BigCommerce are useful for storefront operations and native AI-channel access where available. Pivota adds the merchant-controlled layer that keeps execution, continuity, and fallback working across more agent surfaces.
Skincare & beauty merchantsWhat stays merchant-native
Storefront stays with the merchant
Existing payment relationships stay in place
Order and payment state write back into merchant systems
Workflow
Demand to discovery to execution to checkout to payment to measurement
This sequence is the merchant-controlled workflow that turns agentic commerce into an execution model instead of a buzzword.
2
Discovery
Pivota makes catalogs, offers, and variants queryable to LLMs and agents.
3
Execution
Demand resolves into an executable merchant path instead of a brittle handoff.
4
Checkout
The path routes into merchant-native checkout rather than a separate commerce stack.
5
Payment
Payment routing, payment-state sync, and authorization stay connected to merchant systems.
6
Measurement
Execution outcomes become measurable across discovery, checkout, payment, and write-back.