Identity
01Merchant-controlled paths
Keep storefront, PSP, fulfillment, and operations in the merchant stack agents already need to reach.
How AI agents buy from merchants, reliably.
Pivota is the Commerce Index and decision layer for agentic demand. It helps agents decide what to recommend, resolve offers, and route transactions through merchant-controlled systems.
Governance
The decision layer for agentic commerce.
Merchants need agent demand to be queryable and executable, but still governed by their own systems. Pivota gives agents a clean path while merchants keep the controls that matter.
Policy
02Deterministic offer logic
Resolve product, variant, price, promotion, and checkout eligibility before an agent sends demand forward.
Observability
03Audit-ready execution
Track search, checkout, payment state, order write-back, and breakpoints across the agent-to-order path.
Agent Demand
How agents get commerce done.
Agent-driven commerce will not live in one app. Pivota gives every agent surface the same reliable route into merchant-native execution.
Route qualified agent demand
A shopping assistant finds the right merchant offer and hands off to a controlled checkout path.
Preserve the right promotion
Offer rules stay attached as an agent moves from recommendation to cart, checkout, and payment.
Recover from checkout drift
When a path is not ready for deeper execution, Pivota falls back to feeds, link-out, or the next safest route.
Measure what actually converted
Operators see where the flow succeeded, where it broke, and what to fix before scaling agent demand.
Functionality
Execution capabilities for your agents.
Pivota connects the parts agents need to complete a transaction: discovery, product and offer resolution, checkout routing, payment-state sync, and post-purchase write-back.
Search
01Product and offer resolution
Expose structured catalog, variant, price, inventory, and incentive data in a form agents can call reliably.
Checkout
02Merchant-native execution
Route from intent to checkout while keeping payment contracts and operational control with the merchant.
Sync
03Order state and write-back
Carry payment and order lifecycle events back into merchant systems so downstream agents have clean state.
Agent action.
Merchant control.
Agents can search, resolve, and initiate the right path. Humans and merchant systems stay in charge of policies, payment behavior, approval, and recovery.
Catalog queryability
Offer eligibility
Checkout handoff
Payment-state sync
Order write-back
Fallback routing
execution_intent
Resolve product, preserve offer, route checkout, sync state.
One call path for downstream agents. Existing merchant systems remain the source of truth.
Does Pivota replace Shopify, Wix, WooCommerce, or BigCommerce?
No. Pivota works with store platforms such as Shopify, Wix, WooCommerce, BigCommerce, and similar stacks. Merchants keep the storefront platform and operations they already run. Pivota adds a merchant-controlled layer on top of the current stack.
Do I need to rebuild my store?
No. Pivota layers on top of the storefront, PSP, fulfillment systems, and customer operations merchants already run. No replatforming is required.
Does Pivota replace my storefront?
No. Pivota is not a storefront replacement. It adds a merchant commerce layer on top of the storefront, checkout, payment, and operations systems already in place.
What does merchant-native checkout mean here?
It means checkout stays in merchant-controlled systems rather than moving into a marketplace-owned flow. It does not mean every merchant starts there on day one, or that every agent surface runs a fully in-chat checkout. Some flows still use link-out or another merchant-controlled handoff.
Can I start before merchant-native checkout?
Yes. Many merchants start with discovery, feeds, or link-out first. Some merchants are ready to start with merchant-native checkout on day one when their checkout, payment, and execution paths are already in good shape. Pivota works with existing PSP relationships and supports payment routing and authorization without requiring a storefront rebuild.
How much implementation work is required?
It depends on the rollout stage. Discovery, feeds, and link-out are the lighter starting paths. Deeper checkout, payment, order, and webhook flows usually require more merchant-specific work.
Talk to us
Ready to make agent demand executable?
Start merchant signup if you are ready to connect. Use the form if you want to talk through the execution model first.
Merchant gateway for agent-native commerce
Catalog, offer, checkout, and payment continuity
Readiness paths across discovery, feeds, link-out, and merchant-native checkout
Commerce infrastructure for personal agents, branded agents, and shopping assistants
Contact form
Tell us where you are today: discovery, feeds, or merchant-native checkout.